Refund policy

Bottled coffee is perishable. We do not accept returns.

If your order arrives wrong, damaged, or short — bottles missing, bottles broken, not what you ordered — email qwangfoods@gmail.com within 48 hours of delivery with your order number and a photo. We will replace the affected bottles or refund them. Your choice.

If we cancel your order for any reason, you get a full refund. Refunds go back to the original payment method within 5–10 business days.

That's the whole policy.